Reservation Declaration: Agreement to Terms and Conditions
By confirming a reservation at Lakefield Lodge, you acknowledge that you have read, understood, and agreed to abide by our Terms and Conditions. These terms are in place to ensure a safe, enjoyable, and seamless experience for all our guests.
Your reservation signifies acceptance of all lodge policies, including (but not limited to):
- Check-In / Check-Out
- Rates, Booking & Payment
- Cancellation Policy
- House Rules
- Guest Responsibilities & General Guidelines
- Visitors
- Children & Pool Use
- Damage & Liability
We strongly recommend reviewing our Terms and Conditions in full before finalising your booking. If you have any questions or need further clarification, our friendly team is always here to help.
Check-In / Check-Out
- Check-in: From 2:00 PM onwards
- Check-out: By 10:00 AM
- Early check-in or late check-out is subject to availability and must be arranged in advance.
Rates, Booking & Payment
Rates are subject to confirmation and availability and may change without prior notice. However, once your accommodation has been paid in full, the confirmed rate will remain fixed and will not be affected by any subsequent changes.
All reservations are governed by our Terms and Conditions, which is be acknowledged by yourself and your party upon check-in. Right of admission is reserved.
- A 50% deposit is required to confirm your booking.
- Full payment is due prior to or upon arrival.
- Bookings made less than 7 days prior to arrival must be paid in full upon reservation.
Cancellation Policy
- Cancellations made 7 days before arrival, forfeit 100% of the booking total
- Cancellations made 14 days before arrival, forfeit 100% of the deposit
- Cancellations made 21 days before arrival, forfeit 50% of the deposit
- Cancellations made 30 days before arrival, forfeit 25% of the deposit
- No-shows or same-day cancellations: No refund.
House Rules
- Quiet time: 10:00 PM – 7:00 AM
- No smoking inside the units (designated smoking areas are provided).
- No pets allowed,
- Please respect other guests and our property at all times.
- Please note that cleaning and gardening staff will not accept instructions from guests. Please contact the manager on duty for assistance.
- The owner/management is not liable for any damages, theft, or injury.
- Parking for vehicles is provided and is at your own risk.
- Please make sure that gates are closed after entering or leaving the premises.
Guest Responsibilities & General Guidelines
- Keys: Please remember to return all keys upon departure. Failure to do so will result in a replacement fee.
- Appliances: The use of personal electrical appliances (other than those provided in your room) requires prior approval from the Owners.
- Staff Instructions: Cleaning and gardening staff are not permitted to take instructions from guests. For any assistance, please contact the Owner.s.
- Liability: The owners and management are not liable for any damages, theft, loss, or personal injury sustained on the property.
- Parking: Parking is available for guests, but vehicles are parked at your own risk.
- Gate Security: Kindly ensure all gates are closed properly when entering or leaving the premises.
Visitors
- Visitors must be approved by management.
- No overnight guests not included in the original booking.
- Lakefield Lodge reserves the right to evict anyone misbehaving with immediate effect.
Children & Pool Use
- Children must be supervised at all times, especially near the pool and play area.
- Pool hours: 8:00 AM – 8:00 PM
- No glassware in the pool area.
Damage & Liability
Lakefield Lodge, its owners, employees, nor agents shall be held liable for any injury, loss, or death of any person on the premises, or for the loss, destruction, or damage to any property, regardless of the cause. This includes, but is not limited to, incidents arising from fire, theft, accidents, negligence, or the wrongful actions of any person employed by or acting on behalf of Lakefield Lodge.
- Guests enter and use the premises entirely at their own risk.
- Guests are responsible for any damage caused during their stay.
- Lakefield Lodge is not liable for loss, damage, or injury during your visit.